Billing Terms & Condition

Billing Terms & Conditions

These Billing Terms & Conditions explain how pricing, billing, and payment-related matters are handled when you place an order with GridCollex. By purchasing from this store, you agree to these terms together with the store’s Terms of Service, Payment Policy, Return Policy, and Privacy Policy.

Pricing and currency

All prices displayed on the store are listed in the currency shown at checkout and are subject to change without notice until an order is placed. The price charged for your order is the price shown at the time you complete checkout, including any applicable shipping charges, taxes, duties, or discounts shown before payment confirmation.

Billing information

You agree to provide current, complete, and accurate billing details, including your full name, billing address, email address, phone number, and valid payment information. Inaccurate or incomplete billing information may result in payment delays, failed transactions, order cancellation, or fraud review.

Accepted payment methods

GridCollex may accept major credit cards, debit cards, digital wallets, Shop Pay, and any other payment methods displayed at checkout, depending on your location and the payment options enabled in the store. The payment methods available to you are only those shown during checkout.

Payment authorization

When you place an order, your payment method may be authorized or charged for the total order amount, including products, shipping, and applicable taxes. Orders will not be processed or shipped until payment has been successfully approved and verified.

Taxes, duties, and fees

Applicable sales tax, VAT, or other required charges may be added at checkout based on your shipping destination and local regulations. For international orders, import duties, customs charges, or other fees may apply and are generally the customer’s responsibility unless clearly stated otherwise at checkout.

Order acceptance and billing review

Submission of an order does not automatically guarantee acceptance, and GridCollex reserves the right to refuse, cancel, or limit any order for reasons such as pricing errors, suspected fraud, unavailable inventory, or inaccurate billing details. If an order is canceled after payment has been captured, the applicable amount will be refunded to the original payment method.

Refunds and billing adjustments

Approved refunds are issued back to the original payment method used for the purchase, and processing time may vary depending on the bank or card issuer. Original shipping charges, duties, taxes, or third-party fees may be non-refundable unless the refund is required by law or the return results from the seller’s error.

Chargebacks and disputes

Customers should contact GridCollex first to resolve any billing issue before initiating a chargeback or payment dispute with their bank or card provider. The store reserves the right to contest chargebacks where there is evidence that an order was validly placed, processed, and delivered according to the store’s policies.

Fraud prevention

To protect customers and the business, orders may be reviewed for security, identity verification, billing mismatches, or suspicious payment activity. GridCollex may request additional confirmation or cancel an order if fraud or unauthorized use is suspected.